Call 877.455.3877 for after-hours lost/stolen debit/ATM card support. This call center can also be reached by email at opptracking@vantiv.com. International cardholders, please call 812.647.9794.

The phone number for the fraud department in the US is 800-889-5280. If you are outside of the US, you may call 513-900-3014 (you may call collect).

The Audio PIN Change allows cardholders to change their PIN from any touch tone phone. Cardholders are required to know their current PIN in order to change it via the audio system. Call 877.265.9594 or 859.488.4130 for International cardholders. NOTE:  There is one main local phone number that can be used for all International cardholders wanting to change their PIN. The phone number is: 859.488.4134.